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Family Engagement

Family Engagement in Schools: A Comprehensive Guide

Nick Woolf
Nick Woolf
Family Engagement in Schools: A Comprehensive Guide



Parents are the experts on their children. Yet, district leaders know that promoting family engagement is far from a simple endeavor. 

Educators and administrators play a large role in shaping family-school partnerships. When schools elevate families as true partners and the experts that they are, students benefit significantly. When districts support families through thoughtful, equitable policies and programs, it encourages broader community engagement that can help to enrich student learning and optimize student success. 

Decades of research outline a clear need for parent involvement in a child's educational experience. When families are engaged in school, their children are more likely to succeed.

However, the research also shows that there are many common barriers to parental involvement. These barriers—such as a lack of time, childcare needs, and negative perceptions about school and staff—can make it difficult for families to engage in their children's education.

There is no one-size-fits-all approach to family engagement. However, it’s crucial to ensure families have a voice in their child’s educational experience. Random acts of engagement are not enough; districts must look to systematically involve families across all grade levels.

This guide will equip you with the strategies and tools you need to meaningfully and continuously engage families in their children’s learning and development. By the end, you’ll understand common barriers to engaging families, equity-centered and technology-supported strategies for connecting with caregivers, and methods for enabling family engagement with survey data.

Table of Contents

1. What Is Family Engagement?

2. The Power of Parent Involvement

3. Identifying Barriers to Family Engagement

4. Strategies for Supporting Family Engagement in Schools

5. Family Engagement Resources



Key Takeaways: 

  1. Family engagement is fundamental for student success, fostering academic and social-emotional development: Research consistently demonstrates that when families are actively involved in their children's education, it positively impacts their academic performance, as well as their overall well-being. Engaged families provide crucial support systems that complement the efforts of educators, contributing to a more holistic learning experience for students.

  2. Common barriers to engagement include busy schedules, childcare needs, and perceptions of school staff being too busy: Despite recognizing the importance of family involvement, many parents face obstacles that hinder their ability to participate fully in their child's educational journey. Factors such as demanding work schedules, lack of access to childcare, and perceptions of educators' unavailability can create significant barriers to meaningful engagement.

  3. Effective strategies involve grounding efforts in evidence-based frameworks, inviting family input, ensuring inclusivity, offering flexible involvement options, and leveraging various communication tools: To overcome these barriers, districts must adopt strategies that prioritize evidence-based approaches, actively seek input from families, promote inclusivity, provide flexible opportunities for involvement, and utilize diverse communication tools to facilitate dialogue and collaboration between schools and families.


Download Now: Panorama's Free Family Engagement Toolkit


What is Family Engagement?

Family engagement is the shared responsibility of family members, schools, and communities. District and school leaders often consider family engagement a two-way process that begins in early childhood education, persists through high school, and occurs across multiple settings where children learn.

Relational trust, mutual respect, and cultural responsiveness are pillars of systemic family engagement. The Global Family Research Project, led by researchers at Harvard University, identifies systemic family engagement – that is, parent engagement that is integrated into school structures and educator professional development – as a core component of educational goals, such as student achievement, school turnaround, and school readiness. 

Family engagement requires a commitment from school leaders and educators to:

  • Create and sustain partnerships that are ongoing, mutual, built on trust and respect
  • Focus on supporting family well-being and student achievement
  • Honor and support the strengthening of parent-child relationships, which are central to a child’s healthy development, school readiness, and well-being. 

To recognize the many different types of family configurations, researchers and youth-serving organizations tend to include parents as well as other adult caregivers in the definition of "family." For instance: many early childhood education centers describe family engagement as including biological, adoptive, and foster parents; grandparents; legal guardians and informal guardians; and adult siblings.

Questions to Consider

  1. How does our district define "family engagement"?
  2. Which types of families in our community need support in advocating for their child? How can we identify the supports that these families need?
  3. How can we equip families with resources to empower them to practice social-emotional learning at home?


The Power of Parent Involvement

Why is Family Engagement Important?

Research shows that involving families in their children’s education is paramount to student success. When families are meaningfully and continuously engaged in their children's learning and development, it has a positive impact on their child's health, academic, and well-being outcomes. Furthermore, numerous studies have shown that family involvement can benefit all students, especially those less likely to succeed in school.

Questions to Consider:

  1. Does our staff understand the importance of community engagement?
  2. Is our staff equipped with the knowledge and skills necessary to support family engagement? If not, how can we better support our staff?


Identifying Barriers to Family Engagement

We know that engaging families is critical for student success—in academics and social-emotional learning— as well as for the overall school climate

Now, let’s discuss the barriers that can prevent families from effectively engaging with school. Many of these barriers – such as families perceiving school staff as too busy to interact with them or that the school doesn’t properly communicate opportunities to be involved – are areas that administrators and teachers can improve when they understand the underlying obstacle or challenge.

Common Barriers to Family Engagement

The following factors are commonly cited in research as barriers preventing families from engaging in their child's educational experience:

  • Busy work schedule for parents
  • Childcare needs
  • Staff and school seem too busy
  • Fears that adults at school will treat their children differently if they raise a concern
  • Lack of trust
  • Lack of information about involvement opportunities
  • Lack of guidance on how to communicate with the school
  • Transportation-related challenges
  • Low feelings of belonging with the school community

Measuring Family Engagement

In order to better collaborate with families, districts and schools need to better understand the needs, obstacles and challenges facing caregivers. Too often, educator perceptions of family engagement barriers  do not align with families' experiences.

Conducting bi-annual, district-wide family surveys is one way to collect robust data that can elevate family voices and experiences.

By conducting a survey of your families, your school or district can hear from a representative group of parents and guardians, rather than relying only on the perspectives of parents who are already highly engaged in advisory committees or PTA groups. 

family-surveyPanorama Education's Family-School Relationships Survey – developed in partnership with Dr. Karen Mapp and researchers at the Harvard Graduate School of Education – provides districts with a clear picture of family attitudes about a wide array of topics, including: 

  • School Fit: Families' perceptions of how well a school matches their child's developmental needs (e.g., how well do you feel your child’s school is preparing him/her for his/her next academic year?)
  • Family Efficacy: How confident families are with regard to key parenting skills (e.g., how confident are you in your ability to support your child’s learning at home?)
  • School Climate: Perceptions of the overall social and learning climate of their child's school (e.g., to what extent do you think that children enjoy going to your child’s school?)
  • Barriers to Engagement: Factors that can create challenges for families to interact with their child's school. (e.g., how big of a problem are the following issues for becoming involved with your child’s current school?)

In aggregating our dataset of responses of over 18,000 parents and guardians from diverse school communities across the country, several themes emerged in terms of common barriers to engagement for families. The most common barrier to engagement is a lack of time, with 54 percent of parents and guardians reporting that their busy schedule is a “medium” to “very large” problem for becoming involved in their child's school. Other top barriers to engagement include:

  • Childcare needs
  • A perception that school staff seem too busy
  • A belief that school staff will treat their child differently if the parent or guardian raises a concern
  • A lack of information provided from the school about involvement opportunities


Questions to Consider:

  1. Are we inviting feedback from all families in our district? If so, are we asking the right questions to truly understand their obstacles and challenges when it comes to engaging with their child's education?
  2. Are caregiver voices influencing our family-school partnership programs?


Strategies for Supporting Family Engagement in Schools

  • Ground your district's strategic planning in an evidence-based family engagement framework 
  • Invite families to share priorities, concerns, and feedback
  • Bring families into the decision-making process
  • Assess all family engagement initiatives through an equity lens
  • Offer flexibility and a variety of options for family involvement 
  • Leverage a variety of tools to facilitate meaningful, two-way communication

The work doesn’t stop once your district has identified the barriers or obstacles to family engagement. With survey data readily available, family engagement coordinators and district leaders can take targeted steps to reduce these barriers through targeted strategies that build authentic family-school partnerships. 

A strong family engagement plan consists of thoughtful, culturally-responsive, and equity-centered strategies that are grounded in feedback from both caregivers and as educators.

Ground your district's strategic planning in an evidence-based family engagement framework

The Dual Capacity-Building Framework for Family-School Partnerships is a valuable resource to consider when developing family engagement strategies. 

The Dual Capacity-Building Framework for Family-School Partnerships

Based on existing research and best practices, the Dual Capacity-Building Framework for Family-School Partnerships is designed to support the development of family engagement strategies, policies, and programs. Developed by Dr. Karen Mapp and a team of researchers at the Harvard Graduate School of Education, the framework provides the goals and "essential conditions" necessary for districts to chart a path toward effective family engagement efforts that support student achievement and school improvement. 

As one example of this framework in action, Baltimore City Public Schools created a program that sent pre-kindergarten and kindergarten students home with bags containing award-winning children’s books and resources for parents on how to promote early childhood literacy at home.

Invite families to share priorities, concerns, and feedback 

Using family surveys, administrators can invite caregivers to document their perceptions of their child's experience in school. The data gathered can help districts better understand the experience of all caregivers, delve into potential disparities occurring on demographic and socioeconomic lines, and institute policy and programmatic changes accordingly. 

Families can also share any skills or contributions they would like to offer to the school community. School leaders can then provide families with volunteer opportunities to match those skills and interests.

Bring families into the decision-making process

Successful family engagement programs are built on a foundation of joint decision-making and goal setting.  Inviting families to take part in this work can increase caregiver engagement and reinforce that their involvement will have a direct impact on their children’s education and well-being.  

Some districts invite caregivers to be part of their decision-making process through specific councils or committees that are tasked with setting school policies or developing enrichment programs. 

Other districts create advisory committees composed of teachers, administrators, parents, and community leaders to solicit and provide input on educational initiatives and policy.

Assess all family engagement initiatives through an equity lens

Your district’s family engagement initiatives must be responsive to the attitudes, behaviors, and beliefs of all families. No matter a family’s race, ethnicity, culture, or socioeconomic status,  every family has both aspirations and concerns for their children's success. Families are the foundation from which teachers build their students' voice, agency, and academic development. Without this understanding, the most well-intentioned efforts can fall short of establishing authentic partnership with families.

In linguistically and culturally diverse communities, it is of particular importance for districts to recognize and honor the traditions and sacrifices of all families. Families of color typically rely heavily on familial and social networks, including extended family members.

Consider the following when evaluating your district's family engagement programs:

  • In addition to high-quality early learning opportunities for children, is it possible to offer postsecondary education for families through a community partner?
  • Is it possible to provide economic supports to families in need through grants or fundraising?
  • Are there formal and informal networks of support for all families, especially those who may not be able to engage with schools in traditional ways?
  • What assumptions are district leaders, school leaders, and educators making about class, culture, or language that might detract from well-intentioned family engagement initiatives? This is especially important to reflect on when planning ways to welcome parents and families into the classroom.
  • Are we using plain terms when communicating with parents? How might communication practices or language reflect power versus partnership?

Offer flexibility and a variety of options for family involvement

Flexibility is key. Not all parents have time to visit school in the middle of the day or to attend meetings on school nights. Although some parents may want to be involved in projects or committees, they may lack the time, resources, or social capital to engage.

Here are examples of ways to set up flexible pathways for parental involvement. 

  • Offer supplementary educational resources to support learning at home (both for academics and social-emotional learning) via a school newsletter, social media updates, or in-person workshops. Families should receive frequent, digestible information on curriculum, instructional strategies, student assessment data, and overall student progress.
  • Set up online and mobile event registration and/or host events for parents online to make it easier for parents to participate. Also consider recording these sessions to share with parents who could not attend live.
  • When asking for help with fundraising, event planning, or field trip coordination, always include multiple options for parent participation. For example, provide options for helping during and after school hours. Ask parents to recommend community organizations that the school could collaborate with. Make it clear that any and all help—no matter how small the contribution—is valued.
  • Set up a parent-teacher home visit program. Research points to numerous benefits when teachers visit the homes of their students, including increased connection between teachers and parents, more parental engagement in a child's academics, increased trust and communication, and better student behavior.
  • Launch a literacy-themed family teacher night, similar to the one that Wake County Public School System piloted (details in this blog post).

When schools offer flexible options for parents to get involved, and parents can start to see the positive benefit of investing in school initiatives, engagement efforts are far more likely to be successful.

Leverage a variety of tools to facilitate meaningful, two-way communication

When implemented effectively, parental engagement strategies employ consistent, two-way, meaningful communication to ensure parents are viewed as full partners in their children's education and included (and truly heard) in decision-making processes that involve their school's various education programs. 

According to a 2018 report on community engagement, parents want timely and impactful communication from their child's school. They want to be kept informed without feeling overwhelmed.

Two-way communication (correspondence that goes back-and-forth between parents and educators as equals) is crucial to conveying care and building trust. One-way communication (communication that only flows from the school to the home) is inadequate for deeply attending to families' experiences, strengths, and needs. Districts need to allow for both school- and family- initiated communication that is timely and continuous, focuses on a child's educational experience, and reflects each family's language preference.

In the past decade, technology-enabled family engagement has emerged as a new option for schools. When assessing which tools or mediums are a best fit for your district's unique context (and your families' unique needs), consider some of our favorite options:

  • Communication Tools: Apart from the main social media platforms, tools such as Remind and ClassDojo make it possible for teachers to virtually bring parents into the classroom. These apps allow teachers and parents to communicate and share information quickly. Both options offer translation capabilities. Another app, Ready4K, offers evidence-based text messages for parents that can deliver an entire family engagement curriculum via SMS. 
  • Video Tools: In addition to connecting with families via Zoom, educators can share news about student work or create lessons for families to view online using platforms such as Educreations, Flipgrid, or Screencastify. These tools also allow educators to record videos of announcements, record lessons to share with parents, or capture student learning through digital portfolios.
  • Virtual Classroom Spaces: Kidblog and Padlet are popular tools that can create a classroom space in the form of a blog or a class website. The goal is to create a centralized location for families to bookmark and refer back to when they have questions or want to see updates from the school. Maintaining a blog or website can help alleviate the barriers of time and lack of information, as families can refer to these spaces when convenient.

Questions to Consider:

  1. What is our district vision for family engagement?
  2. How do we ensure that families, staff, and students have a voice in establishing this vision?
  3. How can we ensure communication is parent friendly and truly two way?
  4. How is our district addressing challenges such as childcare, English-language proficiency, non-traditional work hours, and access to transportation?
  5. How can we use the cultural backgrounds of our families to enrich instruction and school climate?
  6. What might make a family feel unwelcome or uncared for at our school? How can we address this?
  7. What are we doing to actively build trusting relationships with families?


Additional Family Engagement Resources

This guide is just a starting point for exploring the topic of family engagement. Here are some resources to explore next:

There are many other organizations and researchers that specialize in this area. Here are some articles and resources worth bookmarking:

Frequently Asked Questions:

1. What role can technology play in enhancing family-school partnerships?

Technology can serve as a powerful tool for facilitating communication and collaboration between schools and families. Platforms such as mobile apps, social media, and online portals enable real-time sharing of information, resources, and updates about students' progress and school events. Additionally, technology can help bridge gaps related to language barriers, accessibility, and busy schedules, making it easier for families to stay connected and engaged in their child's education.

2. What are some effective ways to involve families in decision-making processes at the school level?

Involving families in decision-making processes empowers them to play an active role in shaping their child's educational experience. Schools can achieve this by establishing parent advisory councils or committees where caregivers have a voice in setting policies, planning programs, and allocating resources. Additionally, schools can conduct regular surveys or focus groups to gather feedback from families on key issues and initiatives, ensuring that their perspectives are taken into account when making important decisions. By fostering a culture of shared governance, schools can strengthen trust and collaboration between educators and families.

3. What are some innovative ways schools can involve families in their child's learning beyond traditional methods?

Schools can explore innovative approaches to involve families in their child's learning experience, such as virtual family workshops or webinars on topics related to academic support, social-emotional learning, or technology integration. Creating interactive learning modules or online resources that families can access at their convenience allows for greater flexibility and engagement. By leveraging technology and creative strategies, schools can create meaningful opportunities for families to actively participate in their child's education.

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